Tina Roche Skin & Aesthetics
Effective Date: 10 November 2024
Overview
Your privacy is important to us. This Privacy Policy outlines how Tina Roche Skin & Aesthetics collects, uses, discloses, and manages your personal information. Our aim is to be transparent and respectful of your rights.
Data Controller
TR Skin Pty Ltd (ABN: 29 681 879 069) is the "data controller" responsible for processing your personal information, in compliance with the Australian Privacy Act 1988 (Cth).
1. What is Personal Information?
Personal information refers to any details that identify you or could reasonably identify you, including but not limited to your name, contact details, and purchase history. This may also include usage data from our website, such as your IP address and browsing behaviour.
2. Information We Collect and How We Use It
a. Purchases & Orders
To process your orders, we collect:
- Name
- Postal Address
- Contact Phone Number
- Email Address
Your email address will be used to send order confirmations, dispatch notifications, or if necessary, any delays or updates regarding your purchase. We may share your email address with Australia Post for tracking purposes.
b. Payment Information
We process payments securely through our payment gateways (e.g., Afterpay, PayPal). Payment information, such as credit card details, is securely processed and never stored on our servers. For PayPal and Afterpay, you will be redirected to their secure site; we do not access your login credentials.
c. Treatment Requests
To confirm and manage appointments, we collect:
- Name
- Contact Phone Number
- Email Address
d. Contacting Us
Information provided through our contact form (name, phone number, and email) will only be used to respond to your enquiries regarding our products or services.
e. Marketing & Promotional Communications
If you have consented, we may use your email address to send you promotional offers or updates. You can opt out at any time by following the unsubscribe link in our emails or contacting us directly.
f. Non-Personal Data Collection
We may collect non-identifying information such as browser type, language preferences, referring site, and the date and time of each visit. This data helps improve our website's functionality and enhance your experience.
3. Cookies and Tracking Technologies
We use cookies to remember user preferences and to enhance your shopping experience. Cookies are small files stored on your browser, used to:
- Track items in your shopping cart
- Keep you logged into your account during browsing sessions
- Support analytics to improve our site
You can disable cookies in your browser settings, but this may affect certain site functions.
4. Data Security
We are committed to protecting your personal information. All pages on our website are SSL-encrypted to secure your data in transit. Payment information is securely processed by our external payment providers (see the Afterpay Privacy Policy and PayPal Privacy Policy for details). We do not store sensitive financial information on our servers.
5. Access and Correction
You can request access to or correction of any personal information we hold by contacting us directly. Upon verification, we will update or delete any inaccuracies promptly.
6. Right to Withdraw Consent and Data Removal
You may request deletion of your personal information from our records. We will verify your identity and delete your information unless required to retain it by law. To request deletion, contact us at [Insert Email Address].
7. Privacy Policy Changes
This Privacy Policy may be updated from time to time. By continuing to use our site after changes are made, you accept the updated terms.
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Tina Roche Skin & Aesthetics
info@tinarocheaesthetics.com.au
42 Maryland Street, Stanthorpe Qld 4380